Lowest Rate Guarantee

Lowest Rate Guarantee - Last Minute Accommodation Only

This hotel reservation service powered by Rates To Go exclusively www.AussieWideHolidays.com.au. Rates To Go guarantees every hotel reservation made through www.AussieWideHolidays.com.au has lowest hotel rate publicly available Internet.

If you find a rate lower than best available than AussieWideHolidays.com.au Internet rate another web site same hotel/accommodation, same dates advise us within 24 hours booking room(s) with us, we will honour rate night(s) which lower rate was found refund you difference.

We guarantee you get lowest rates AussieWideHolidays.com.au
To claim guarantee, you must send an email our customer service support centre include following details:
• Your booking ID. Make sure quote you booked reservations through AussieWideHolidays.com.au
• The website where you found cheaper rate(s)
• The rate(s) provided by website

Terms Conditions
• The lower rate must be same hotel, same room type, same package inclusions, same date(s), same number guests available booking from another website.
• We must be contacted about lower rate within 24 hours booking.
• You must have a confirmed booking from AussieWideHolidays.com.au.
• Guarantee does not apply special events such New Years Eve other major city-specific events.
• Guarantee does not include web sites or rates where hotel brand specific hotel are not known until booking made.
• Guarantee does not include web sites or rates "package" travel, entertainment, hotel, and/or food components, such as: air fare + hotel stay, hotel stay + car rental, hotel stay + restaurant voucher, or similar packages.
• Guarantee does not include rates have been negotiated by hotel with corporations or travel agencies; only publicly available rates apply.


Frequently Asked Questions
1.If I am able find a lower rate, how do I contact Rates To Go?
Please send an email our customer service support center at lowest_rate@ratestogo.com include following details:
• Your booking ID with www.AussieWideHolidays.com.au
• The website where you found cheaper rate(s)
• The rate(s) provided by website

2.What turnaround time adjustment if I found a lower rate?
One our Customer Service representatives will email or call you with confirmation new rate within 1 business day.

3.How will I receive my refund?
We will make refund directly credit card provided at time booking. The refund will usually appear credit card statement within 7-10 business days.